Frequently Asked Questions

The following is a list of our most frequently asked questions. If you have a question that is not answered here, please give us a call at 321-264-2011

Can I double up on my medications?

Can I get a refill on my pain medications without an appointment?

How do I get a letter or form processed and how long does it take?

Do you replace lost or stolen prescriptions?

The new medication that I was prescribed is not working.

I am a new patient and would like to know what I should expect at my first visit.

How do I get copies of my medical records and how long does it take?

Is it okay to take medications from other doctors?

It is after hours and I am having increased pain.

Can I get addicted to pain medications?

How do I get an override or prior authorization on my medications?

How do I get my MRI, X-Ray, or lab reports?

Can I operate a vehicle while taking these medications?

 


Can I double up on my medications?

No, you need to make an appointment and discuss any medication changes with our medical professionals

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Can I get a refill on my pain medications without an appointment?

Because many medications are controlled, you need to be seen on a regular basis to continue getting these medications. We are unable to refill or prescribe controlled substances after hours, on weekends, or on holidays. Also, we are unable to give prescription refills at surgical facilities on dates of procedure.

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How do I get a letter or form processed and how long does it take?

All letter requests should be made in writing. In general, it takes approximately 72 hours to process paperwork.

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Do you replace lost or stolen prescriptions?

We are unable to replace lost or stolen prescriptions. You will need to be evaluated in our office in order to receive an alternative medication. Certain medications can cause withdrawal like symptoms if it is stopped without weaning. You may need something to help with the symptoms that may occur.

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The new medication that I was prescribed is not working.

We recommend that you allow the new medications up to 2 weeks to take effect. Because of adverse effects, we are unable to change controlled substances on a frequent basis.

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I am a new patient and would like to know what I should expect at my first visit.

At the initial visit, you will be evaluated by the physician. You will be asked questions about your medical history and a physical will be performed to evaluate your areas of pain. Please bring all MRI, X-Ray results (written reports, NOT films) to your visit. Also, make sure you bring your insurance card and referral if needed.

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How do I get copies of my medical records and how long does it take?

You will need to call the office and speak with the medical records department to request a copy of your records. It takes approximately 72 hours to copy medical records.

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Is it okay to take medications from other doctors?

All pain medications should only be prescribed by your Neurology, Headache, & Pain Clinic provider. Medications other than pain medications can be prescribed by other physicians. Please let us know as soon as possible if you have received a medication from another physician (dentist, emergency room, etc.).

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It is after hours and I am having increased pain.

To contact us after hours, call the office number. Please remember that we are unable to prescribe controlled substances after hours, on weekends, or on holidays.

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Can I get addicted to pain medications?

Addiction is defined as the use of a medicine even if it causes harm, having cravings for a drug, feeling the need to use a drug and a decreased quality of life. If you are taking your pain medication in accordance with the instructions, the chances of becoming addicted is very low. The development of addiction has been reported rarely in medical journals and is much more common in a person who has a family or personal history of addiction. Physical dependency is not the same as addiction.

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How do I get an override or prior authorization on my medications?

Your pharmacy will contact our offices if there is a problem getting a medication approved through your insurance company. We will then attempt to get approval on our own, however, there is no guarantee that a medication will get approved. We may need to change your medications and/or you may need to pay for your medications on your own.

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How do I get my MRI, X-Ray, or lab reports?

A visit should have been scheduled 2 weeks after the study was ordered. An appointment is needed to discuss the findings and plan your future treatment.

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Can I operate a vehicle while taking these medications?

All controlled medications and others can cause drowsiness and alter your judgment. It is recommended that you take great caution and avoid if possible operating machinery that may cause harm to you or others.

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